I tried 3 different American Laser Centre locations and was really surprised at the varying degrees of customer service. After receiving a moderately good service at a location downtown on Madison Avenue, I transferred to 57th Street.
And then due to the bad customer service there, I transfered to the Upper West side location. I have left UMPTEEN voicemails on their machine, and HAVE YET to receive even one single call back. Unbelievable for the amount of money they trick you into spending for a "package" deal.
Once you're hooked after spending $thousands, they stop returning your calls. The most unprofessional service I've ever received.