I highly recommend that you do NOT do business with American Laser Center.I signed-up for a package this year and was told it is fully refundable after 6 treatments (if it didn't have any results).
The Clinic Manager told me it was fully refundable and even told me I would receive my refund in 4 weeks. Refund request was denied by management. I spoke to customer service, the new clinic manager, regional manager, director of customer service and left a message for board member. He never called me back, customer service director never called me back, Regional Manager hung-up on me and never called back after I left another voice mail, and they refused to issue my refund.
This company repeatedly showed me they do not care about the customer, by their lack of concern for my request.Customer service director told me they have a difficult time hiring qualified clinic managers, and that clinic manager who sold the package to me was let go from ALC for this reason.
Review about: American Laser Skincare Laser Hair Removal.
Monetary Loss: $810.