Commenity bank is the lender therefore they are still looking for their payment regardless if we are receiving services or not. You can file a dispute with Commenity bank however Im not sure how far this will get you.
This is what I was told when I called customer service at commenity. As far as writing to the FDIC, this will not work. A class action suit is what we will need to see any kind of reimbursement.
If we use this site as a forum hopefully there will be some kind of a resolution. Keep looking here for updates as I will be contacting a lawyer.
Reason of review: Problems with payment.
Monetary Loss: $2500.