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  • Customers like
    • Friendly staff30
    • Nice nurses5
    • Services provided5
  • Customers don't like
    • Need refund or services promised57
    • Stole money48
    • No refund39

  • Jun 18
  • Beauty Centers and Spas
  • Dallas, Texas
  • 1
  • 1
  • 9
  • REVIEW RATING 4/5

They charged my credit card for services not rendered to the tune of $1200! Read more

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  • Jun 16
  • Health and Beauty
  • Santa Rosa, California
  • Velashape
  • 37
  • REVIEW RATING 4/5

I had pre-purchased a package for VelaShape and only used 4 treatments. I was saving the remainder for this summer; which I have done many times in the past. When attempting to call to make my appointments I could not reach the office and went online to discover they had gone out of business. I guess I'm luckier than some I see making posts who lost much more; but I am out the last two... Read more

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  • Jun 09
  • Beauty Centers and Spas
  • Austin, Texas
  • Zerona Package
  • 61
  • REVIEW RATING 4/5

I was a customer of American Laser for about 2 years and routinely purchased packages in advance when sales occurred and received and received treatment at a later date. However, late last summer I purchased a Zerona package of 6 treatments. When I called to schedule the treatment, I found the location was closed. I paid $3000 and have not receive any treatments. I am very angry because I... Read more

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  • Jun 05
  • Beauty Centers and Spas
  • Hinsdale, Illinois
  • Laser Stretch Marks
  • 52
  • REVIEW RATING 4/5

I bought 4 packages for four different areas. I continued to have children so kept my package on hold. I then attempted to get a refund two months before they filed bk. They assured me they were getting new lasers for pregnancy stretch marks and they were on their way and not to cancel. I was swindled. They new exactly what they were doing just as many do before bankruptcy.i have been trying to... Read more

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  • Jun 04
  • Beauty Centers and Spas
  • Lafayette, Colorado
  • Hair Removal Package
  • 22
  • REVIEW RATING 4/5

I signed up for a Zerona package to the tune of $4000. I decided that I didn't want to do this when I found out that I would have to take supplements, which was not told to me at the time of sale. I have a medical condition that does not allow me to take a lot of supplemental type things. They would not issue my refund, they hemmed and hawed about contacting someone. Tie went by and nothing, then... Read more

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  • Jun 02
  • Beauty Centers and Spas
  • Ontario, California
  • Company Liquidation
  • 55
  • REVIEW RATING 4/5

How can I join the lawsuit against American Laser Skincare. They cant collect thousands of dollars, file bk and NOT Refund. I have paid for several treatments up front and have lifetime "touch ups", etc. I have serveral treatments that I have not recieved. There must be a lawsuit going on. I am in Southern CA and went to Ontario and Brea Locations. I had issues with the Ontario office because I... Read more

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I paid for several services that I did not receive and did not get my money back. Who do I contact to get my refund? Add comment

  • May 18
  • Beauty Centers and Spas
  • Hatboro, Pennsylvania
  • Laser Hair Removal
  • 64
  • REVIEW RATING 4/5

paid American laser surgery in full for laser treatment and when I went to my appointment they were close. I just thought they were closed for that day, however when I started calling them the next day to set up for another appointment. that's when I realized that the doors were closed for good. I want my money back or the service that I paid for. such losers. this is not right and something... Read more

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Yes I am one of the many customers who paid off the treatment s in advance but never got any service. When do we get our refund? Add comment

  • May 15
  • Beauty Centers and Spas
  • Boyds, Maryland
  • Company Liquidation
  • 60
  • REVIEW RATING 4/5

I went to make an appointment and just found out they no longer exist! I spent thousands of dollars for unused services - paid it off last year through Comenity and was happy that I did and was looking forward to my laser treatments as well as my e-matrix - If anyone finds out about a lawsuit I'm in as well - I'm a single mom who really struggled with coming up with the money and am so... Read more

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