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  • Customers like
    • Friendly staff 30
    • Nice nurses 5
    • Services provided 5
  • Customers don't like
    • Need refund or services promised 58
    • Stole money 50
    • No refund 43

I opened a credit card through American Laser in the summer of 2014 and used it to purchase a sale package at 599.00 for 8 laser removal treatments. Prior to receiving any services, I paid off the 599.00 in full so I wouldn't have to worry about making payments. When I finally made an appointment scheduled for November 2014 they shut down without notice and I never recieved any services that I pre-paid for. I've tried contacting them on several occasions via phone call and letters but over 18 months later and I have yet to recieve any... Read more

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I paid for a session of hair removals and I only received 4 treatments out of 12, when I went to a scheduled appointment, the door was locked saying they filed bankruptcy. I never received anything from them. I still have patches of hair in some places, and I paid for this and they never finished my treatments. I would like to finish my treatments somewhere else but, I never received a refund for what I already paid at American laser skincare. Read more

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I signed up for hair removal on my lip and chin in June 2014. I was supposed to receive 8 treatments on my lip and 8 treatments on my chin. The lady specifically told me when I signed up that if all treatments were not completed within the time frames stated that it would not be effective. Well I only received 3 treatments on my lip and chin therefore being shorted 5 treatments for each area. I financed 900 dollars and paid over 200 to them the day I signed up and now despite the treatments I did receive, they are null and void due to not... Read more

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I bought laser hair removal package...was very disappointed to learn that they permently closed. Add comment

Horrible company! I paid upfront for 12 laser treatments and 2 yr guarantee if hair grows back ..only reveived 3 sessions ...paid lots of money . They closed their doors without notification...if there is anything i can do plz help. Add comment

This is the worst company ever! They never refunded me, unprofessional staff. Will never go back ! Add comment

The company closed doors. Did not contact anyone about the outstanding packages. I was told they were going to reopen in the area and until then they had a company that was going to fulfill services promised. To this day I have not been contacted, I have not received a refund, or any information. I am talking thousands of dollars too. Can anyone tell me if their is a way to recoop money or if there is a company that is fulfilling American Lasers contracts, or a valid number or address to contact them. Read more

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A guy that I was dating took me to the American laser skincare just to see . The rep kept on coming to me and offering different treatment while I was waiting and she kept on telling me that she will give me the best treatment possible. I kept on telling her that I wasn't interested but she kept on bugging me. Since I was originally from France, I didn't really understand English at that time and she tricked me in running my credit to see if I could afford it. Next thing you know she signed me up for a contract and tells me that it will be a... Read more

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My husband and I went to this place for more then two years now and we haven't seen any results. The employees and manager are very unprofessional. They guaranty the hair will be gone in 6 treatments and if not they keep doing it for two years, but i haven't seen anything at all. When i complained they told me they will study our case and call me back, this happened July 2014. They never call, I called them around August the same year, then September and not answers, the manager said that they were studing my case and I will hear from them... Read more

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I pre-purchased a customized skin care package - designed by Lauren Morgan the Clinic Manager at the time. With 3 Vitalize Peels and 4 Silk Peels, I would receive a free Foto Facial (which is originally what I went in for). I travel on business but was told and confirmed that there were other ALS clinics where I would be. I only had half of the treatments before ALS filed bankruptcy and could not reach anyone. Oddly enough - almost a year later Jordan from VIP Med Spa called and stated they had the ALS client list and would make good on the... Read more

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